FAQ
Questions, answered.
What you get, what it costs, who owns the code, and what happens if you walk away.
The brief and your idea
Is the brief really free?
Yes. No account, no card, no email — describe your idea and read the brief. You only sign up if you decide to buy.
Can I change the brief?
Before buying, as often as you like: edit your sentence and generate again, free. After buying there is no revision round — but you own the code, so changing it is yours to do.
Is my idea validated before you build it?
Not with a verdict. The adversarial validation — where most ideas are killed — runs on what the factory discovers for the marketplace. For your own idea we attach real market evidence to the dossier and leave the call to you: it is your idea, we don’t veto it.
Will my idea show up in the marketplace?
Never. Only ideas the factory discovers on its own are listed for sale. An idea you submit is commissioned work — it is never published, never resold.
Plans and payments
What do I get for €19 a month?
The full dossier — product requirements, architecture, user stories, risk register and out-of-scope — and the app built from it, deployed to a launchd.live subdomain and run for you. Its code is yours too: you download it as a ZIP, and ownership transfers to you on delivery. For your first app, the one with the discounted first month, the ZIP comes from the second month, with the first renewal. The app can be a product for your customers, with open sign-up and subscriptions on your own Stripe, or a tool for a team of up to 10 people.
What does Business add for €49 a month?
Room for a team of up to 100 people, who can sign in with their Google or Microsoft account, priority support by chat and email, and 3 changes to your app every month: you ask for them on your order page and the factory builds, tests and puts them online on its own. A change can also add a tool your app doesn’t have. Integrations are coming next. Everything else is the same as Base.
How much is the first month of my first app?
60% off the plan’s price: €7.60 on Base and €19.60 on Business, VAT included. It is a real month, not a free trial: that payment has the factory write the dossier, build the app and put it online. From the first renewal you pay the full price, €19 or €49 a month, and from then on you can download the code as a ZIP. If you don’t want to carry on, cancel before the renewal from your order page: the app stays online until the end of the first month. The discount applies once per account, to the first month of the first app you buy: the apps after it are at the full price from their first month.
Can I move from Base to Business later?
Yes, any time, from your order page. The change applies at once: you pay the difference for the rest of the month, then the Business price from the next renewal. A team app gets room for up to 100 people within a few minutes. Going back to Base works from the same page: Business stays until the end of the month you’ve paid for, then you pay the Base price, with nothing refunded. A team app has to be down to 10 people first, invitations included. The first-month discount doesn’t move between plans: if you switch to Business during your first month, you pay Business at its full price for the rest of the month, less the unused part of what you paid for Base.
Can I get an invoice?
Yes, on both plans. Payments are handled by Link, Stripe’s merchant of record, which works out the VAT and emails you an invoice for every payment. To have it in your company’s name, enter your VAT number at checkout.
Can I get a refund?
Generation starts the moment you pay, and by buying you ask us to start immediately, which ends the withdrawal right. Statutory consumer rights that cannot be waived are unaffected — see the terms.
After you buy
How fast is it?
The brief takes seconds. Everything after payment is generated on demand and is not instant — think hours, not minutes. You follow it from your account.
How does support work?
Write to hello@launchd.live from your account’s email address, on either plan. On Business there is also a chat on your order page, and your questions come first. An AI assistant answers, using only what we’ve written about launchd and the details of your orders; when it isn’t sure, a person replies. There are no guaranteed response times.
Is there a human involved?
Not in the build: discovery, criticism, the dossier and the code are written by AI agents end to end. That is also why there are no revision rounds: what is generated is what is delivered. In support, yes: when the assistant isn’t sure of an answer, it passes your question to a person. Messages that aren’t about launchd or your apps get a standard reply and aren’t passed on.
What happens if I cancel?
Your code and documents remain yours permanently, and the ZIP stays downloadable. Only for your first app, the one with the discounted first month: if you cancel it during the first month, the ZIP is not delivered. The app keeps running until the end of the period you have paid for; then it is switched off and the subdomain stops answering. Its data is kept for 14 more days — you can download a full copy from your account in that window — then deleted.
Something else?
Write to us and we’ll get back to you.